We offer $8 flat-rate shipping on all orders.

Everything ships the next business day. Orders placed on a Saturday or Sunday will ship the following Monday.

We don't offer free shipping at this time. We keep our flat rate as fair as possible while covering the actual cost of getting your order to you safely.

Not at this time. We currently ship within the United States only.

Yes! Local pickup is available. Just select that option at checkout.

Because our products are made with natural tallow, warm weather can soften or change their consistency during shipping. This does not affect the quality or safety of the product, simply let it return to room temperature and it's ready to use. Please note we aren't able to take responsibility for melting that happens in transit during hot weather.

Because each product is made in small batches and our items are skincare, we don't accept returns on opened or used products. For unopened, unused items, we accept returns within 14 days of delivery. Return shipping is the customer's responsibility.

We don't offer exchanges at this time. If you're unsure about a product, we recommend starting with a smaller size or a sample when available.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at 382farmhouseco@gmail.com and we'll make it right.

Once an order is marked as delivered, 382 Farmhouse Co. isn't responsible for lost or stolen packages. We recommend making sure your shipping address is secure and correct at checkout. If a package is marked delivered but you can't find it, check with neighbors or your local post office. If it appears lost in transit, please contact the carrier directly to file a claim, and we're always happy to help guide you through next steps.